About the job Croatian Customer Service Specialist in Athens - FULL TRAINING PROVIDED
Customer Support Specialist Croatian Speaker
Athens, Greece (On-site)
️ Start date: January 2026 Start the New Year in Greece!
️ Relocation bonus for EU candidates
About the Role
Are you fluent in Croatian and English and excited about joining the travel industry? Start 2026 with a new adventure in Greece and become part of a leading international accommodation platform.
As a Customer Support Specialist, youll help travelers from around the world and ensure a smooth and enjoyable booking experience all while working in the energetic and sunny city of Athens.
️ Responsibilities
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Provide customer support via phone, email, and chat in Croatian
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Assist guests with bookings, payments, cancellations, and general inquiries
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Offer clear, accurate information and empathetic problem-solving
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Escalate complex issues to specialized internal teams
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Identify recurring customer needs and contribute to process improvement
Benefits
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14 salaries per year
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Performance bonus
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Private health and life insurance
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️Meal vouchers
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25 days of paid annual leave
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Permanent full-time contract (40 hours/week, 5 days/week)
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On-site role (hybrid option may be available later depending on policy)
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️ Relocation bonus for EU citizens moving to Greece
Requirements
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Fluent in Croatian (native or C2)
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Fluent in English
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Strong communication and problem-solving abilities
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Comfortable with digital tools and fast-paced environments
No previous customer support experience needed: full training provided
Why Start Your Year in Greece?
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Live in one of Europes sunniest and most vibrant cities
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Enjoy a lower cost of living, amazing food, and a relaxed Mediterranean lifestyle
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Explore beaches, islands, and historical landmarks on your days off
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Join a diverse international community with great work-life balance
Interested in starting 2026 with a new challenge in Greece?
Apply now: leslie.marquis@cbtalents.org
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