Front Office Sherman Oaks

Description

Clove Dental (www.clovedds.com) is an family dental practice. We have an opening for our front office in Encino. This is a busy family practice that requires HMO and PPO experience.

Compensation: Based on Experience, from $20 and up

Benefits: Paid Time Off (PTO)/Sick Days, Dental, Monthly Bonus Opportunities

Responsibilities

• Appointment scheduling and office flow management
• Greeting and welcoming patients and managing recalls
• Treatment presentation and planning handled independently
• Insurance verification and co-payments

Qualifications

• Dental experience required
• Must have a High School Diploma or GED
• Must have strong communication and organizational skills
• Experience with Diamond Dental, Dentrix, Open Dental, or other Dental Practice Management Software
• Good Telephone Etiquette
• Have knowledge of basic office equipment such as: computer, internet, email, copy and fax machines, and telephone.

Please submit your resume and a brief description of why you want to join our group to be considered.

Expectations of Performance:

• Customer Service - Manages difficult or emotional patient situations, responds promptly to patient needs; solicits patient feedback to improve service; responds to requests for service and assistance; meets commitments.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; exhibits objectively and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of the team above own interest; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; listens and responds constructively to other team members' ideas and proposals; is open with other team members about his/her concerns; expresses disagreement constructively.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities, supports affirmative action and respects diversity.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 35 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Paid time off

Schedule:

• Evening shift
• Monday to Friday
• Weekends as needed