Senior Technical Program Manager (Korean-English Bilingual)

About us:

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: www.CEF.inc

Basic Job Description

We are seeking a highly motivated and experienced US-based Senior Technical Program Manager with deep expertise in satellite communication Gateway Antenna product management. With native-level fluency in English and business-level fluency in Korean, this role will be crucial in bridging communication and technical requirements between our US-based teams and our engineering and manufacturing teams in South Korea, ensuring seamless execution of complex satellite communication product development programs. You will define and implement customer-oriented services for LEO, MEO, and GEO UT products, leveraging your understanding of satellite broadband and telecommunication services for enterprise, telecom, transportation, and government customers globally. This role involves leading the successful delivery of UT product offerings, working collaboratively with engineering teams and customers in a fast-paced, analytical environment, and driving productization from concept to mass production. The ideal candidate will possess a strong technical background, exceptional program management skills, and a proven ability to thrive in a fast-paced, global environment.

Main Responsibilities and Tasks

Program Leadership & Strategy:

• Lead technical programs from concept to delivery, ensuring projects are on time, within scope, and on budget.
• Define customer product and service strategy for Kuiper services across various customer verticals.
• Manage the entire product life cycle from strategic planning to tactical execution, collaborating with internal and external stakeholders.
• Own the successful delivery of products and capabilities to partners and customers.
• Work with leadership to set customer strategy and make high-judgment trade-offs.

Cross-Functional Collaboration & Execution:

• Work closely with the R&D engineering team in Korea for seamless communication and alignment.
• Collaborate with engineering leaders to create project plans (concept to mass production) for Gateway Antenna development.
• Ensure Gateway Antenna development meets schedule, cost, and quality requirements.
• Drive engineering project execution, facilitate technical trade-offs, track status, and resolve blocking issues.
• Collaborate with architecture, hardware, and software teams on cross-functional deliverables.
• Coordinate with vendors, distributors, and contract manufacturers for parts procurement and delivery tracking.
• Coordinate with internal engineering teams and external development partners for integration.

Customer Engagement & Technical Communication:

• Serve as a primary technical point of contact for customers, delivering presentations, managing expectations, and leading negotiations.
• Develop high-quality engineering documentation and translate complex technical information into clear narratives.
• Host and arrange logistics for multi-party technical and business events (e.g., kick-off meetings, design reviews, FAT).
• Assist/Support field issues, including travel to customer sites if needed.

Risk & Schedule Management:

• Proactively identify, assess, and mitigate technical and program risks.
• Develop and maintain detailed project schedules, tracking progress and adherence to timelines.
• Anticipate bottlenecks, manage risk and escalations, and balance business needs versus technical constraints.
• Report technical risks and issues in narrative format (with data) for business and technical teams.
• Create and maintain management weekly reports and dashboards.

Productization & Optimization:

• Responsible for launch plan and enablement, ensuring all teams are successful.
• Establish goals and review metrics to identify opportunities and drive success.
• Research and identify new opportunities to innovate for customers.
• Assist in focusing internal and external engineering efforts.
• Ensure delivered work meets technical, functional, performance, regulatory, and business requirements.
• Support in-field test and validation of various UT systems.
• Manage and organize documents library (specifications, design packages, meeting minutes).

Required Qualifications & Skills:

• Master's degree or higher in RF Engineering, or a related technical field, or equivalent experience.
• Specialized expertise in RF with a strong understanding of RF/Antenna/Satellite communication systems.
• Minimum of 10+ years of experience in technical program management, leading complex technology projects and programs, preferably within the satellite communications, telecommunications, or related hardware/software industries.
• Native fluency in English with business-level fluency in Korean (written and spoken).
• Proven experience in technical program management within a fast-paced, global environment.
• Experience with schedule tracking tools such as MS Project, SharePoint, Confluence, and Jira.
• Strong business judgment, confident in front of customers, ability to dive deep into data, and strong written communication skills.
• Demonstrated proficiency in scoping, road-mapping, budgeting, business resource planning, scenario/risk management, status reporting, and metric development/tracking.
• Specialized expertise in other engineering fields (e.g. Hardware, Mechanical, Electrical, Electronics) in addition to RF preferred.

OTHER QUALIFICATIONS:

• Legally authorized to work in the U.S. without any restrictions
• Okay to work 100% on-site in Irvine, CA.