SCM System Admin (Korean/English bilingual)

About us:

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: https://CEF.inc

Job Description:

The role will primarily act as the first point of contact for SCM system-related inquiries, resolve administrative problems by analyzing information such as Forecast, Allocation, Channel Data (Sell-Out, Inventory), and other SCM information, and also ensure data integrity between SCM systems.

Attends meetings with business users, summarizes meeting notes, and communicates with dev team in Headquarters in Korea to deliver business needs and requirements to enhance business operation processes

Validates new features and functionalities implemented in SCM systems, trains users, and provides feedback to the HQ dev team

Maintains data interfaces between SCM systems and provides continuity of work operations to business by monitoring and discovering irregularities. Responsibilities cover the entire SCM system operations and provide technical and advisory resources to resolve problems and expedite support requests.

Qualifications:

• Able to analyze SCM related processes, data and understand data interfaces between multiple systems
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• 3+ years of functional experience in Supply Chain Management area (Forecasting, RTF, and Allocation) is a plus
• Advanced Planning system experience is a plus.
• BS/BA or higher in information management-related field
• Must able to speak fluently in Korean and English.

Special Skills:

• Goal-oriented and self-motivated.
• Candidate must have the ability to work independently or within a team environment.
• Ability to multi-task and deliver high-quality work under tight deadlines is essential.
• Ability to work in a fast-paced environment is required.