Head - Outcome Measurement

About the Outcome Measurement (OM) vertical

Within CEGIS, the Outcome Measurement (OM) teams role is to support institutionalisation of data-driven governance by setting up the required infrastructure and technical capacity with the Planning department and relevant line departments of the government. High quality data and insights generated through this are expected to provide assistance to the State in goal setting, progress monitoring and strategic decision making for personnel and budget/ finance management.

Position Summary

CEGIS is evolving Outcome Measurement (OM) into a systems-facing Outcome Measurement & Decision Support function that powers state and central reforms through Decision Support Systems (DSS) offering and concurrent, rapid-cycle evaluations. As Head of OM, you will architect and lead this offering across multiple states and union ministries-building solutions, playbooks, and partnerships that deliver timely, actionable, and policy-relevant insights.

You will operationalize OM 2.0 through four pillars - Administrative Data Quality (ADQ), Key Performance Indicator Survey (KPI), High-Frequency Monitoring (HFM), Routine Monitoring Data (RMD) analytics and embed these into government workstreams, other CEGIS verticals (Strategic Public Finance, Personnel Management and State & Markets) and across sectors like Education/ Health/ Early Childhood Development, ensuring OM is both an upstream design partner and a downstream accountability engine. The role combines strategic product vision, technical rigor, and people leadership

Reporting to the Chief of Solutions, you will oversee a diverse portfolio of projects, ensuring methodological rigor, quality, and alignment with strategic objectives, while fostering cross-learning and innovation. You will also be expected to work closely with CEGIS Founder and Scientific Director (Prof. Karthik Muralidharan) to understand the intellectual vision behind proposed reforms and work closely on refining them.

Mandate & Outcomes

Build a state-grade DSS layer that integrates administrative data, field signals, and implementation telemetry into decision-ready dashboards and workflows used by political leadership and senior bureaucrats monthly/quarterly.

Leverage DSS to institutionalize concurrent evaluations of priority schemes to guide course-corrections in design and delivery.

Operationalize the four OM 2.0 pillars across engagements:

• Administrative Data Quality (ADQ): Setting standards, operationalising nested supervision, audits, data pipelines, meta-data management, using technology for measurement and data stewardship in departments.
  
  
• Key Performance Indicator Survey (KPI): Periodic and granular data on outcomes and its determinants for target-setting, benchmarking.
  
  
• High frequency Monitoring (HFM): Real-time citizen and frontline worker feedback through phone surveys, operationalising beneficiary and frontline feedback loops; behavioural nudges.
  
  
• Routine Monitoring Data (RMD) analytics : Performance tracking of schemes and projects, triangulation with public datasets, setting up review mechanisms, tracking progress on SDGs, MPI etc.

Be a force multiplier across CEGIS: Embed OM inputs into solution design (ex-ante), implementation (in-flight), and institutionalization (ex-post), aligning with state capacity building and government processes.

Roles & Responsibilities

Strategy, Solution Design & Productization

• Define the OM 2.0 product stack (blueprints, pillar playbooks, evaluation templates, data contracts, governance models) and ensure they are innovative, practical, and aligned with emerging sectoral needs.

• Translate reform intents into measurement architectures with a theory of change data flows and a review framework.

• Partner with other CEGIS verticals to embed OM 2.0 solutions in other solution pathways.

• Co-create learning agendas with state counterparts to prioritize quick wins and set up durable institutional reforms.

• Position OM offerings in ways that resonate with funders, demonstrating alignment with donor missions, sectoral priorities, and CEGISs vision.

• Contribute to the co-creation of compelling proposals that highlight CEGISs innovations and strategic approach.

• Build and manage a portfolio of projects that are complementary and mutually reinforcing, creating synergies across thematic areas.

People Leadership & Culture Building

• Recruit, nurture, and retain a high-calibre multidisciplinary team (OM technical experts, data engineers/analysts, evaluation specialists, field ops, product/UX) with diverse expertise in outcome measurement and related fields.

• Identify human resource needs of the OM team and work closely with the People & Culture team in recruitment of staff and consultants, as necessary.

• Foster a culture of professional growth by providing mentorship, learning opportunities, and structured career pathways for team members.

• Collaborate with the Chief of Solutions and other enabling functions to implement effective people processes, ensuring a supportive and high-performing work environment.

• Contribute to creating and strengthening the open and transparent culture, through inclusive practices, documentation, openness to different perspectives, and ideas.

Partnerships, Funders & Ecosystem Engagement

• Contribute to the development of concept notes, proposals positioning OM 2.0 as a lead offering articulating costs, phasing, and RoI.

• Represent CEGIS in external forums, conferences, and dialogues, sharing insights on innovations in outcome measurement and positioning CEGIS as a thought leader.

• Cultivate and sustain trusted relationships with funders, multilaterals, policymakers, and sectoral experts, ensuring that OM solutions are responsive to their needs.

• Collaborate with external partners and coalitions to advance sector-wide conversations on evidence and measurement.

• Commission/partner with universities and research labs where useful; curate a network of adjunct experts.

Project & Portfolio Management

• Own a multi-state portfolio and in close collaboration with state leads, ensure methodological rigor, timelines, and impact milestones.

• Architect governance cadences with states (War rooms/PMUs/Cells) so DSS is used in real reviews, not just showcased.

• Establish quality assurance mechanisms and provide technical oversight to ensure that all outputs meet high professional standards.

• Manage budgets, risks and change control effectively, ensuring optimal utilization and compliance with funder and government requirements.

• Conduct periodic reviews with senior leadership and board members to ensure projects remain aligned with strategic objectives.

• Monitor and report on progress, outcomes, and lessons learned from implementation of OM solutions to inform vertical and organizational strategy.

Required Qualifications, Skills, and Abilities

Educational Qualification

• Masters degree in Public Policy, Economics, Statistics, Social Sciences, Development Studies, or a related field. A PhD in economics, applied research or evaluation is an advantage.

Professional Experience

• 15-20 years of progressive experience in areas such as research, monitoring and evaluation, consulting, with 8+ years in leadership roles. A majority of work experience should be in the development sector

• Demonstrated track record of leading large, complex portfolios and multi-stakeholder initiatives. Part of the team leading portfolios of above $ 5 Mn

• Experience engaging with global donors, multilateral institutions for strategic proposal development

• Experience engaging with senior bureaucrats in national and state governments in designing and implementing large scale solutions is highly desirable

• Demonstrated ability to work with global and national frameworks in research, human-centred design (HCD), and monitoring, evaluation, and learning (MEL).

• Strong sectoral reputation; active participation in conferences, forums, and public platforms (e.g., op-eds, articles) is desirable.

• Proven ability to manage and mentor multidisciplinary teams

• Experience in field research is preferred

Technical Skills

• Strong command of quantitative and qualitative research methodologies, with the ability to assess rigor and applicability.

• Past experience with data analytics tools data analytics tools like R/Stata/Python, and visualisation tools like Power BI or Tableau, or equivalent.

• Excellent project and portfolio management skills, including budgeting, planning, and risk management.

• Ability to synthesize complex data and communicate insights in clear, compelling ways for diverse audiences (funders, policymakers, practitioners).

• Knowledge of data systems and datasets at the national and state levels

• Knowledge of national and international development ecosystems, including donor priorities and government processes.

• Proficiency in MS Office; familiarity with other productivity or AI tools is preferred

Personal characteristics & Interpersonal abilities

• Entrepreneurial mindset; comfortable innovating, taking initiative, and building new solutions within complex organizational contexts.

• Strong people leadership skills, including talent recruitment, mentorship, and retention. Demonstration of this may include scaling a team from 0 to 30 (or) experience managing and retaining 5-6 staff in managerial capacity.

• Demonstrates empathy and emotional intelligence, understanding the perspectives, motivations, and challenges of team members, stakeholders, and partners.

• Exceptional communication and representation abilities, with the capacity to influence, inspire, and build trust across internal teams, donors, and government stakeholders.

• Ability to set goals, plan timelines, and manage the team in delivering those goals.

• Detail-oriented and able to manage multiple concurrent tasks

• Intellectual curiosity and the ability/willingness to constantly learn

• Public-spirited and generous temperament

• Stay abreast of industry trends, emerging technologies, and best practices in areas such as measurement, statistics, data analysis, and governance

• Fluent in English; proficiency in at least one other Indian language is preferred.

Location and Compensation

Location: The role can be based out of Delhi/ Mumbai/ Chennai. Travel to other states may be required.

Remuneration will be competitive with Indian philanthropy and social sector pay scales and will depend on the candidates experience levels.

Interested candidates are requested to submit their applications by clicking the apply button below

Note: CEGIS has zero tolerance for sexual harassment. We therefore expect each applicant to self-declare related to the same. CEGIS could, if required, initiate a prevention of sexual harassment-based background verification. If an applicant is reported for misconduct, appropriate action that may include employment termination would be taken. Please complete the details for self-declaration on the application form.

Pre-reads

1. Concept note on CEGIS
2. A glimpse into life at CEGIS - CEGIS Retreat 2024
3. CEGIS Snapshot 2023-24
4. Podcast episodes with Prof. Karthik Muralidharan one each on education and healthcare in India.
5. You are also encouraged to read more of Prof. Karthik Muralidharans work here and through his book Accelerating Indias Development: A State-Led Roadmap for Indias Development