HR Coordinator

Job Summary:

We are seeking an HR Coordinator Specialist to join our HR team in a BPO environment. This role will focus on coordinating HR operations with a strong emphasis on recruitment, employee engagement, compliance, and administrative support. The ideal candidate will have a deep understanding of HR functions and BPO operations, ensuring smooth and efficient HR processes across the organization.

Key Responsibilities:

• Coordinate interviews, assist with candidate assessments, and ensure timely hiring.
• Manage onboarding for new hires, including documentation, orientation, and initial training.

• Maintain accurate and up-to-date employee records in compliance with legal and company standards.
• Track employee attendance, leaves, and ensure accurate reporting.
• Assist with internal employee transfers, promotions, and other HR documentation processes.

• Support payroll preparation by collecting and reviewing employee attendance data.
• Address employee queries regarding payroll, benefits, and compensations.
• Assist with administering benefits programs, including health insurance, and coordinate any changes.

• Serve as a point of contact for employee inquiries related to HR policies and procedures.
• Support employee relations by addressing concerns, providing guidance, and escalating issues when necessary.
• Assist with employee engagement initiatives and retention strategies, especially for high-turnover roles.

• Ensure adherence to local labor laws, company policies, and industry regulations.
• Assist with the preparation for audits and HR compliance checks.
• Stay updated on HR-related legal and policy changes and help implement necessary changes in practice.

• Support training efforts, including orientation and skill development programs.
• Track employee progress and certifications related to job requirements and career growth.

• Assist in the creation of HR reports (e.g., attendance, recruitment, performance).
• Participate in various HR projects aimed at improving HR processes, policies, or employee engagement.
• Draft and prepare Notice to Explain (NTE) letters for employees involved in policy violations or performance issues.
• Ensure proper documentation and compliance with company policies when issuing NTEs.
• Coordinate with employees and managers to ensure timely delivery and follow-up on NTE-related matters.
• Track responses to NTEs and assist with disciplinary actions as per company guidelines.