Guest Relations Intern

Job Description

Support guest relations teams within an international hotel environment to enhance customer experience and service quality. Develop communication and interpersonal skills in a multicultural hospitality setting.

Training placements may align with internationally recognised hotel brands, including InterContinental-branded properties.

Duties may include:

• Supporting guest relations and service teams

• Assisting with guest enquiries and feedback

• Observing service recovery and communication standards

• Supporting guest experience initiatives

Requirements

• High school diploma or equivalent

• Strong interpersonal skills

• Basic English communication ability

Benefits

• Customer-facing hospitality experience

• International exposure

• Structured support through GIP+