Order to Cash Analyst (Debt & Collection)

Job Description:

• Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimized in terms of collection and appropriate allocation.
• Follows core Accounts Receivable processes to ensure highly accurate customer payment collection and subsequent allocation
• Execute unallocated credits (UCRs)
• Execute unidentified payments & collection posting (matching in MSNav)
• Ensures all Accounts Receivable KPIs / KIIs are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved.
• Conducts customer payment process review constantly
• Personally responsible for payment allocation and associated MSNav master data payment accuracy
• Executes identified OTC/Finance programs regarding payment processes and works closely with Commercial and Shared Services to ensure coordinated delivery of results.
• Responsible for assistance in report creation where required
• Works with branch teams (Ops, Productions, Distribution) to ensure coordinated approach re OTC accounts receivable process

Qualification:

• Graduate of a four-year course, preferably business related.
• At least 2 years' experience in OTC
• Knowledgeable in ERP (SAP, Oracle, MS NAV).
• Computer literate with advanced Excel skills
• Good in data analysis
• Able to establish credibility with internal/external customer