(213) Retail Security Officer (SIA + CCTV Licensed)

Retail Security Officer
Location: Tunbridge Wells TN1
Pay Rate: £13.27 per hour
Hours: Average 40 hours per week
Shifts: Days or Nights, Monday to Sunday (Mixed shift pattern)

We are currently recruiting professional and reliable Security Officers to join a retail security team. 

About the Company

Our client is a forward-thinking, privately-owned organisation and a leading provider of professional, integrated, and bespoke security and facilities management services. Operating across a wide range of sectors including education, student accommodation, healthcare, charitable organisations, corporate estates, warehousing and distribution, social housing, utilities, and retail parks they deliver tailored solutions with a commitment to flexibility, reliability, and quality.

Requirements:

• Valid SIA Door Supervisor licence

• Driving licence essential

• Excellent English communication skills

• Well-presented with strong customer service abilities

• Confident using a computer

• Good housekeeping and cleanliness standards

• Must be eligible to work in the UK

Key Duties:

• Access control and maintaining entry/exit records

• CCTV control room monitoring

• Maintenance of logbooks and registers

• Welcoming and notifying staff of visitor arrivals

• Tracking visitor movements and appointments

• Answering phone calls and handling enquiries professionally

• Receiving and distributing mail deliveries

• Assisting visitors when leaving the premises (e.g., arranging taxis)

• Responding to alarms and disturbances

• Monitoring and authorising staff and visitor movements

• Liaising with police or fire services in case of emergencies

• Checking and maintaining alarm systems

• Monitoring and adjusting building systems, such as air conditioning and heating

What We Offer:

• Regular shift pattern

• Reputable retail environment

• Supportive and professional team

City Group is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, gender, ethnicity, religion, disability, sexual orientation, or marital status.