Executive Assistant (GoHigh Level)

Position Title: Executive Assistant (GoHigh Level)

Work Set Up: On-Site

Schedule: 11:00 PM to 8:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a full-time Executive Assistant (GoHigh Level) to work onsite and serve as the backbone of operations. This role goes beyond administrative tasksyoull act as a strategic partner to the CEO, ensuring smooth operations, strong client support, and growth-driven processes.

What Youll Do:

• Manage and maintain 200+ client relationships (renewals, lapses, pending apps, claims, and updates)

• Act as the primary point of contact for clients via phone, email, and in person

• Maintain and update the GoHighLevel CRM with notes, tagging, reporting, and automation

• Draft and refine Standard Operating Procedures (SOPs) for recurring processes

• Manage the CEOs calendar, client meetings, and follow-ups

• Track expenses, invoices, and assist with bookkeeping prep

• Support marketing efforts (newsletters, LinkedIn, client updates) and collect testimonials

• Identify upsell/cross-sell opportunities and assist with partnerships and employer group benefits

What Were Looking For:

• Proven experience as an Executive Assistant, Operations Manager, or similar role

• Strong organizational and multitasking skills

• Excellent written, verbal, and interpersonal communication

• Tech-savvy; CRM experience is required (GoHighLevel required)

• Proactive, self-starter with strong problem-solving skills

• High integrity and professionalism in handling sensitive information

• Experience in insurance, financial services, or benefits administration. Marketing or content support experience is a plus.

Why Youll Love Joining the CO Fam!

At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.

Heres whats in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!