Medical Billing Specialist

Position Title: Medical Billing Specialist

Work Set Up: Onsite

Schedule: 11:00 PM to 8:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are looking for a Medical Billing Specialist to join our team. In this role, you will handle medical billing, ensure accurate claims processing, and follow up on outstanding balances to support the company’s revenue cycle.

What You’ll Do:

• Process and submit medical claims and invoices accurately and on time

• Manage end-to-end billing, including claim submission, tracking, and follow-ups

• Investigate and resolve denied or rejected claims

• Perform collections (insurance and patient), including calls and email follow-ups

• Monitor and manage accounts receivable (AR) to ensure timely payments

• Work with clearinghouses, payer portals, and billing systems

• Ensure compliance with billing guidelines and timely filing requirements

• Track billing performance and maintain accurate records

• Assist with weekly payroll processing (training provided if needed)

• Review and help resolve timekeeping discrepancies

What We’re Looking For:

• Experience in U.S. medical billing (BPO or healthcare setting preferred)

• Background in claims processing, AR follow-ups, or collections

• Familiarity with insurance claims and denial handling

• Strong attention to detail and organizational skills

• Comfortable using multiple systems and tools

• Basic knowledge of payroll is a plus but not required

• Experience in home healthcare or similar industry is a plus

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!