Job Openings Virtual Medical Assistant

About the job Virtual Medical Assistant

Position Title:  Virtual Medical Assistant

Classification: Assistant

Salary Grade: 25000 - 40000 peso / month

Reports To: Account Manager, Client

Primary Relationships: Client, Customers, Providers

Date(s): October 2021

Schedule: US Based (Night Shift)

What we expect from you:

● Excellent English communication skills

● Previous experience in some areas of the medical field such as nursing, pharmaceutical, medical encoding, scribe, transcription, etc.

Background:

Performs administrative duties for doctors, screening calls, managing calendars, lab results, and helping to answer inquiries.

Key Responsibilities:

● Answers the phone and directs the caller to the appropriate location.

● Note phone number, name and message of caller where needed.

● Provides callers with information such as FAQ’s

● Appointment setting, screening calls, managing calendars, and helping to answer inquiries.

Skills and Qualifications:

● Bachelor Degree holder of Medical, Nursing, or Pharmacy.

● Detail-oriented and a high level of accuracy in work product

● Excellent English language skills (written and speaking)

● Good time management and task management skills

● Noticeable organizational and prioritization skills

● Ability to work independently and meticulously

● Proficiency in MS Office Google Suite

● Able to demonstrate Initiative

● Solid analytical and problem solving skills

Experience:

● A minimum of 1-2 years in a BPO setting or equivalent as a nurse or in the medical field

● Prior experience as a Customer Service Representative is helpful