About the job Virtual Medical Assistant
Position Title: Virtual Medical Assistant
Salary Grade: 25000 - 40000 peso / month
Reports To: Account Manager, Client
Primary Relationships: Client, Customers, Providers
Date(s): October 2021
Schedule: US Based (Night Shift)
What we expect from you:
● Excellent English communication skills
● Previous experience in some areas of the medical field such as nursing, pharmaceutical, medical encoding, scribe, transcription, etc.
Performs administrative duties for doctors, screening calls, managing calendars, lab results, and helping to answer inquiries.
● Answers the phone and directs the caller to the appropriate location.
● Note phone number, name and message of caller where needed.
● Provides callers with information such as FAQ’s
● Appointment setting, screening calls, managing calendars, and helping to answer inquiries.
Skills and Qualifications:
● Bachelor Degree holder of Medical, Nursing, or Pharmacy.
● Detail-oriented and a high level of accuracy in work product
● Excellent English language skills (written and speaking)
● Good time management and task management skills
● Noticeable organizational and prioritization skills
● Ability to work independently and meticulously
● Proficiency in MS Office Google Suite
● Able to demonstrate Initiative
● Solid analytical and problem solving skills
● A minimum of 1-2 years in a BPO setting or equivalent as a nurse or in the medical field
● Prior experience as a Customer Service Representative is helpful