Job Openings Data Entry Assistant

About the job Data Entry Assistant

Our benefits include:

  • Work directly with an international client
  • Performance evaluation at 6-months
  • 13th month pay
  • HMO (Maxicare)
  • 5 Service Incentive Leaves upon reaching 1-year of service/employment
  • Maternity Leave, Paternity Leave, SOLO Parent Leave, Magna Carta Leave, etc.
  • Education Benefit
  • Retirement Benefit
  • Shuttle Service
  • CO League (Swimming, jiu-jitsu, yoga, billiards, table tennis, prizes, events, training, outreach, etc.)
  • 24-Hour Management & Tech Support
  • Great hands-on support team and fun working environment
Position Title: Data Entry Assistant

Classification: Assistant

Salary Grade: Agent (13-16k / month)

Reports To: Account Manager

Primary Relationships: Account Managers, Internal Staff, Executive Management

Date: November 2020

As a Production Assistant, you will help with fulfilling day-to-day customer service needs, user setup and onboarding tasks, and maintaining account completeness and accuracy.  This includes but not limited to:

Setup all components of user accounts in a timely manner with efficiency and close attention to detail within the system:

Setting up a user profile

Setting up user’s company / vendor and assigning to a user

Assigning the appropriate billing parameters to each user

Researching user data and company data to ensure accuracy and completeness of information

Bulk creation of users as needed via upload functionality

Ongoing user account audits to ensure data completeness

Updating user account based on client requests

Regularly check for data completeness and clean-up as needed

Account activation and sending of automated communication to clients 

Create corporate-level compliance dashboards

Provide strategic support and customer service to users with fast turnaround times and responsiveness to all inquiries regarding updates and maintenance of accounts.

Billing support:

    • Creation of appropriate billing profiles

    • Changes to client’s billing based on the instruction

    • Daily running of credit card payments and reconciliation

Demonstration, training and specific instructions to be provided