Job Openings Sales/Telemarketing Agent (Inbound)

About the job Sales/Telemarketing Agent (Inbound)

Our benefits include:

  • Work directly with an international client
  • Performance evaluation at 6-months
  • 13th month pay
  • HMO (Maxicare)
  • 5 Service Incentive Leaves upon reaching 1-year of service/employment
  • Maternity Leave, Paternity Leave, SOLO Parent Leave, Magna Carta Leave, etc.
  • Education Benefit
  • Retirement Benefit
  • Shuttle Service
  • CO League (Swimming, jiu-jitsu, yoga, billiards, table tennis, prizes, events, training, outreach, etc.)
  • 24-Hour Management & Tech Support
  • Great hands-on support team and fun working environment
Position Title: 
Sales/Telemarketing Agent

Classification: Agent

Salary Grade: Agent (25-40k / month)


Reports To: Account Manager


Primary Relationships: Account Managers, Internal Staff, Executive Management

Date: November 2020

Scope and Purpose: 


Explaining products and product prices. Answering customer information about products, a charity, or political beliefs. Obtaining customer information such as name and address for shipping products or delivering services. Following up on previous customers for potential sales.

 

Essential Duties and Responsibilities:

  • Manage and attend to incoming customers calls and scheduling

  • Update the company database by inputting information from each call and keeping every customer field curren

  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers

  • Work on special short-term projects to offer customized support for products

  • Monitor the customer satisfaction levels and develop methods for increasing them

  • Assist in creating ways for delivering excellent customer service to irate or problematic customers


Skills & Qualifications:

  • Excellent communication skills with a focus on physician-patient interaction.

  • Have a strong understanding of technology & troubleshooting

  • Comfortable with technology and video consultations, or the desire to learn.

  • You are not just taking a job, but you have a deep profound belief in self-improvements

  • You are a self-starter that likes to be part of innovative mission-driven environments.\

  • You’re intellectually curious and are always striving for improving patient outcomes.

  • Huge plus if you are a fitness enthusiast or have a background/experience with personal hormone optimization


Experience:

  • 2-4 years w/customer success experience.