Virtual Medical Biller

Our benefits include:

• Work directly with an international client

• Performance evaluation at 6-months

• 13th month pay

• HMO (Maxicare)

• 5 Service Incentive Leaves upon reaching 1-year of service/employment

• Maternity Leave, Paternity Leave, SOLO Parent Leave, Magna Carta Leave, etc.

• Education Benefit

• Retirement Benefit

• Shuttle Service

• CO League (Swimming, jiu-jitsu, yoga, billiards, table tennis, prizes, events, training, outreach, etc.)

• 24-Hour Management & Tech Support

• Great hands-on support team and fun working environment

What we expect from you:

• Excellent English communication skills

• Previous experience in some areas of the medical field such as nursing, pharmaceutical, medical encoding, scribe, transcription, etc.

Position Title: Virtual Medical Biller

Classification: Agent

Salary Grade: 25000 - 30000 peso / month

Reports To: Account Manager, Client

Primary Relationships: Client, Customers, Providers

Date(s): March 2021

Background:  

• Performs administrative duties for doctors, screening calls, managing calendars, lab results, and helping to answer inquiries.

Working Schedule:

• US Shift (graveyard)

Key Responsibilities:

• Make calls to Doctor's office to request for a patient's medical records

• Escalate to other departments as needed

• Upload and update records in CRM

• Answer inquiries

Skills and Qualifications:

• Prior background in a Medical related job

• Detail-oriented and a high level of accuracy in work product

• Excellent English language skills (written and speaking)

• Good time management and task management skills

• Noticeable organizational and prioritization skills

• Ability to work independently and meticulously

• Proficiency in MS Office Google Suite

• Able to demonstrate Initiative

Experience:

• A minimum of 1-2 years in a BPO setting or equivalent as a nurse or in the medical field

• Prior experience as a Customer Service Representative is helpful