Job Openings Virtual Medical Assistant

About the job Virtual Medical Assistant

Position Title: Virtual Medical Assistant

Classification: Associate

Salary Grade: 20000 - 25000 Peso / month

Reports To: Account Manager, Manager

Primary Relationships: Client, Client Team

Date: October 2021

Schedule: USA Business Hours (Night Shift)


Performs administrative duties for doctors, screening calls, managing calendars, lab results, and helping to answer inquiries.

Key Responsibilities:

• Answers the phone and directs the caller to the appropriate location.

• Checking for missing labs online and attaching to patients chart

• Help with virtual messages such as refills, retransmit labs, and 
   responding to

• Handle prior authorizations

• Help to attach documents from email/uploads

• Email patients lab slips as needed

• Appointment setting, screening calls, managing calendars, and helping
   to answer inquiries.

Skills and Qualifications:

• Bachelor Degree holder of Medical, Nursing, or Pharmacy.

• Detail-oriented and a high level of accuracy in work product

• Excellent English language skills (written and speaking)

• Good time management and task management skills

• Noticeable organizational and prioritization skills

• Ability to work independently and meticulously

• Proficiency in MS Office Google Suite

• Able to demonstrate Initiative

• Solid analytical and problem solving skills

 •Excellent English communication skills

• Previous experience in some areas of the medical field such as nursing,
   pharmaceutical, medical encoding, scribe, transcription, etc.

• A minimum of 1-2 years in a BPO setting or equivalent as a nurse or in
  the medical field

• Prior experience as a Customer Service Representative is helpful