Sales Representative (UK Shift)

Position Title: Sales Representative

Salary Grade: 35,000 PHP a month

Reports To: Partner, Partner Advisor

Primary Relationships: Partner Staff

Date: September 2023

Schedule: 3:00 PM to 12:00 AM PH Time

Responsibilities:

• Display polite and professional communication via phone, email, and/or chat

• Manage support inquiries by clarifying customers requests

• Recommend potential solutions to problems

• Read from scripts and adhere to protocols to enhance the customer experience

• Communicate clearly and effectively with end users to resolve issues and ensure customer satisfaction

• Maintain detailed records of customer interactions and activities

• Handle phone calls and provide sales and service support

• Answer questions, analyze problems, and quickly form solutions to deliver high quality service

• Ensure customer satisfaction

Qualifications:

• Bachelor Degree holder in any field is required

• Prior experience of 1-2 years of sales and/or service is required

• Excellent English language skills (written and verbal)

• Good time management and task management skills

• Proficiency in MS Office and Google Suite

• Solid analytical and problem solving skills
  Proficient computer and technical skills

• Able to demonstrate initiative

• Attention to details
  

COmpany Benefits:

• SSS, Philhealth, Pag-Ibig

• 13th Month Pay

• HMO and Life Insurance (AVEGA)

• Free Shuttle Service

• CO League - Monthly Company Activities

• CO Clubs

• CO Amenities Swimming Pool, Clinic and Kids zone

• CO Stars - Corporate Social Responsibility Involvement Scholarship Programs

• CO Academy - Training and Development Programs

• COolture Coach

• CO Gears

• Cool and Flexible Workplace

• Other Performance and Attendance Based Rewards

• Bereavement Leave

• Paternity Leave

• 7 days SOLO Parent Leave

• Magna Carta Leave

• Company Bank Loan