About the job Medical Admin Assistant
Position Title: Medical Admin Assistant
Work Set Up: Onsite
Schedule: 10:00 PM to 7:00 AM PH Time
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
As a Medical Admin Assistant, you will work closely with key departments such as medical services, billing, and client support teams, collaborating to ensure that patient records and other essential data are entered correctly into our systems. You will also assist in organizing office operations, maintaining effective communication, and providing excellent customer service to both internal teams and external clients..
What You'll Do:
Data Entry & Record Maintenance:
Accurately enter and update patient information into the EMR system
Ensure patient records are complete, current, and HIPAA-compliant
Manage both digital and physical patient records, ensuring proper storage and easy retrieval
Conduct regular audits to maintain data accuracy
Administrative Support:
Help schedule patient appointments and healthcare staff visits
Keep the office organized and maintain office equipment
Be the first point of contact for patients and staff, answering inquiries
Send communications such as appointment reminders and updates.
Compliance & Reporting:
Ensure patient data is handled according to HIPAA guidelines
Assist in generating reports on patient visits, billing, and services
Adhere to internal policies and regulations
Billing & Documentation Support:
Support the billing department with documentation and verification tasks
Assist in verifying patient insurance eligibility and obtaining service authorizations
Prepare and file medical documents and insurance paperwork
Office Coordination:
Manage office supplies and track inventory
Collaborate with other teams to ensure smooth office operations
What Were Looking For:
Bachelor's Degree is required; an Associates degree or higher in healthcare administration, business, or a related field is preferred
Experience in an administrative or data entry role is preferred, especially within the healthcare industry.
Familiarity with healthcare management software (EMR/EHR systems) is a plus
Proficient in Microsoft Office Suite (Word, Excel, Outlook), with the ability to create and manage documents, spreadsheets, and email communications
Familiarity with healthcare management systems is a plus.
A sharp focus on accuracy, ensuring that all data entered and tasks completed are precise
Strong written and verbal communication skills
Ability to identify issues and find practical solutions quickly and efficiently
Capable of managing multiple tasks and prioritizing in a fast-paced environment.
Commitment to handling sensitive information with the utmost care and in compliance with HIPAA and other privacy regulations
Why You'll Love Joining the CO Fam!
At Clark Outsourcing, were redefining what it means to work in a BPO. This isn't your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.
Here's what's in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!