Business Operations Manager

Position Title: Business Operations Manager

Work Set Up: On-site

Date: November 2024

Schedule: 6:00 AM - 3:00 PM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown

As the Business Operations Manager, you will be responsible for driving the growth, development, and operational success of this emerging business unit within our organization. Serving as the sole team member initially, you will be supported by our Group Business Development Manager for marketing efforts and collaborate closely with our production partner, Decohub, to ensure seamless intercompany processes through production (artwork, embroidery, printing). 

What You'll Do:

• Drive sales and develop strong client relationships, identifying and capitalizing on growth opportunities.

• Oversee budgeting, financial reporting, and key metrics to ensure profitability and alignment with business objectives.

• Manage client communications and ensure excellent service levels, from initial engagement through to post-sales support.

• Facilitate efficient collaboration with Decohub to streamline production and fulfillment processes.

• As the business grows, recruit, onboard, and develop new team members, fostering a culture of proactive growth and continuous improvement.

• Represent Trade Workwear at industry events and networking opportunities to build partnerships and increase market presence.

What Were Looking For:

• Demonstrated sales acumen and client relationship-building skills

• Ability to interpret financial reports and make data-driven decisions

• Comfortable using CRMs and other business management software

• Proven ability to manage and motivate a team in a remote or face-to-face setting

• Familiarity with workwear, uniform, or apparel industries is beneficial

• Strong decision-making skills and proactive attitude in identifying and acting on opportunities

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup -- it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, swimming pool, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it's not just about work it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!