Job Openings Bilingual German Speaker

About the job Bilingual German Speaker

Position Title: Bilingual German Speaker

Classification: Associate

Salary Grade: PHP 70,000 - PHP 100,000 a month

Reports To: Client, Account Manager

Primary Relationships: Client Team

Date: December 2022

Schedule: 9:00 AM - 5:00 PM (German Time)


  • Arrange appointments with customers for our branch in Dresden/Germany

  • Correct processing of the customer mask in the Dialfire program

  • Forward daily reports to the client on a daily basis

  • Communicates with customers through various channels; chat emails & phone

  • Provides comprehensive and professional customer support to ensure customer satisfaction

  • Keeps records of customer interactions, transactions, comments and complaints

  • Communicates and coordinates with colleagues as necessary


  • Bachelor's Degree holder in any field or equivalent.

  • Fluent speaking in German language and good communication skills

  • Able to work under pressure and be confident in answering a wide range of customer inquiries

  • Call Center experience is a plus

  • General computer knowledge (MS Office, Excel)

  • Ability to multitask, prioritize and manage time effectively

  • Excellent written and verbal skills as well as high interpersonal skill level

  • A flexible, creative, and driven personality