Job Openings IT Support Engineer

About the job IT Support Engineer

Position Title: IT Support Engineer

Salary: $700 - $1,200 monthly

Reports To: Client, Client Advisor

Primary Relationships: Client Team

Date: April 2023

Schedule: 5:00 PM to 2:00 AM PH Time


  • Provide telephone, email, and chat support to end-users via ticketing system

  • Install and configure hardware and software components

  • Manage and maintain clients' network, servers, and equipment

  • Troubleshoot hardware and software issues

  • Install and upgrade software applications

  • Perform tests and evaluations on new software and hardware

  • Conduct daily checks and system functions to ensure operational networks and communication links

  • Manage and develop technical documentation and SOPs


  • Bachelor's degree in Computer Science or Information Technology

  • Certification in Microsoft Technologies such as MCP/MCSE

  • Certification in Cisco Certified Network Associate (CCNA)

  • 2+ years of experience in IT industry in a corporate environment supporting global clients.

COmpany Benefits:

  • SSS, Philhealth, Pag-Ibig

  • 13th Month Pay

  • HMO and Life Insurance (AVEGA)

  • Free Shuttle Service

  • CO League - Monthly Company Activities

  • CO Clubs

  • CO Amenities Swimming Pool, Clinic and Kids zone

  • CO Stars - Corporate Social Responsibility Involvement Scholarship Programs

  • CO Academy - Training and Development Programs

  • COolture Coach

  • CO Gears

  • Cool and Flexible Workplace

  • Other Performance and Attendance Based Rewards

  • Bereavement Leave

  • Paternity Leave

  • 7 days SOLO Parent Leave

  • Magna Carta Leave

  • Company Bank Loan