About the job IT Support Engineer
Position Title: IT Support Engineer
Salary: $700 - $1,200 monthly
Reports To: Client, Client Advisor
Primary Relationships: Client Team
Date: April 2023
Schedule: 5:00 PM to 2:00 AM PH Time
Responsibility:
Provide telephone, email, and chat support to end-users via ticketing system
Install and configure hardware and software components
Manage and maintain clients' network, servers, and equipment
Troubleshoot hardware and software issues
Install and upgrade software applications
Perform tests and evaluations on new software and hardware
Conduct daily checks and system functions to ensure operational networks and communication links
Manage and develop technical documentation and SOPs
Qualifications:
Bachelor's degree in Computer Science or Information Technology
Certification in Microsoft Technologies such as MCP/MCSE
Certification in Cisco Certified Network Associate (CCNA)
2+ years of experience in IT industry in a corporate environment supporting global clients.
COmpany Benefits:
SSS, Philhealth, Pag-Ibig
13th Month Pay
HMO and Life Insurance (AVEGA)
Free Shuttle Service
CO League - Monthly Company Activities
CO Clubs
CO Amenities Swimming Pool, Clinic and Kids zone
CO Stars - Corporate Social Responsibility Involvement Scholarship Programs
CO Academy - Training and Development Programs
COolture Coach
CO Gears
Cool and Flexible Workplace
Other Performance and Attendance Based Rewards
Bereavement Leave
Paternity Leave
7 days SOLO Parent Leave
Magna Carta Leave
Company Bank Loan