Job Openings Virtual Medical Assistant

About the job Virtual Medical Assistant

Position Title: Virtual Medical Assistant

Salary: 30,000 - 35,000 PHP monthly

Reports To: Client & Client Advisor

Primary Relationships: Client Team

Date: March 2023

Schedule: 10:00 PM to 7:00 AM PHT


  • Answers the phone and directs the caller to the appropriate location.

  • Checking for missing labs online and attaching to patients chart

  • Help with virtual messages such as refills, retransmit labs, and responding to
  • Handle prior authorizations

  • Help to attach documents from email/uploads

  • Email patients lab slips as needed

  • Appointment setting, screening calls, managing calendars, and helping to answer inquiries.


  • Detail-oriented and a high level of accuracy in work product

  • Excellent English language skills (written and speaking)

  • Good time management and task management skills

  • Noticeable organizational and prioritization skills

  • Ability to work independently and meticulously

  • Proficiency in MS Office Google Suite

  • Able to demonstrate Initiative

  • Solid analytical and problem solving skills

  • Excellent English communication skills

  • Previous experience in some areas of the medical field such as nursing, pharmaceutical, medical encoding, scribe, transcription, etc.
  • A minimum of 1-2 years in a BPO setting or equivalent as a nurse or in the medical field
  • Prior experience as a Customer Service Representative is helpful

COmpany Benefits:

  • SSS, Philhealth, Pag-Ibig

  • 13th Month Pay

  • HMO and Life Insurance (AVEGA)

  • Free Shuttle Service

  • CO League - Monthly Company Activities

  • CO Clubs

  • CO Amenities Swimming Pool, Clinic and Kids zone

  • CO Stars - Corporate Social Responsibility Involvement Scholarship Programs

  • CO Academy - Training and Development Programs

  • COolture Coach

  • CO Gears

  • Cool and Flexible Workplace

  • Other Performance and Attendance Based Rewards

  • Bereavement Leave

  • Paternity Leave

  • 7 days SOLO Parent Leave

  • Magna Carta Leave

  • Company Bank Loan