About the job Spanish Bilingual Leasing Professional
Position Title: Spanish Bilingual Leasing Professional
Salary: $10 per hour
Reports To: Client, Client Advisor
Primary Relationship: Client Team
Date: May 2023
Schedule: 9:00 PM to 6:00 AM PH Time
Responsibilities:
Able to achieve and maintain 95% property occupancy
Able to achieve a minimum of 6 net move-ins per month (if availability allows)
Maintain a property retention rate of 70% or greater
Organize and attend a minimum of 2 resident events per month
Gain a minimum of 4 Google reviews per month
Complete all GROW LMS assigned courses by established due date, with 80% passing score
Post an ad on Facebook Marketplace once per week
Provide competition survey updates bi-weekly
Maintain a closing ratio of at least 30% of available units
Achieve a minimum of 10% of leases per month from resident referrals
Ensure the property's Google Rating is 4.5 or greater
Warmly greet visitors, prospective renters, and current residents
Maintain impeccably clean leasing office, tour path, vacant apartments, amenities, and general curb appeal of the community
Provide potential tenants with brochures, information, and tours of facilities and available units
Share product knowledge by communicating pricing, floor plans, amenities, benefits, and other community offerings while touring prospects to close the deal
Demonstrate a sense of urgency and strong customer service skills while guiding the prospective resident through the leasing process
Prepare lease renewal letters, contact renewing residents in advance of move-out dates, and ensure lease renewal documents are signed and implemented on time
Use property management software to track apartment availability, traffic, and leasing activities, and manage resident and prospect data
Clear all leads from the queue daily
Stay informed about current market and competitor conditions that may impact the communitys occupancy and sales results
Respond quickly and courteously to resident concerns and questions
Take prompt action to solve problems or escalate resident requests to the appropriate individual(s)
Communicate maintenance and make-ready needs to the maintenance team promptly and effectively
Follow-up with residents to ensure satisfaction of maintenance repairs
Develop and execute marketing strategies to attract renters
Requirements:
Must be proficient in English and Spanish
Thorough knowledge of Fair Housing Guidelines
Outgoing, friendly attitude, and ability to make others feel welcome and comfortable
Superior interpersonal and customer service skills
Excellent sales skills, with a strong ability to close a sale
Strong verbal and written communication skills
Innovative and creative in marketing techniques
Detail-oriented, organized, and manages time wisely
Possesses solid math and reasoning skills
Exhibits self-control and works well in stressful situations
Focused and able to complete tasks despite frequent interruptions
Proficient in Microsoft Office, Google Workspace, and other software
COmpany Benefits:
SSS, Philhealth, Pag-Ibig
13th Month Pay
HMO and Life Insurance (AVEGA)
Free Shuttle Service
CO League - Monthly Company Activities
CO Clubs
CO Amenities Swimming Pool, Clinic and Kids zone
CO Stars - Corporate Social Responsibility Involvement Scholarship Programs
CO Academy - Training and Development Programs
COolture Coach
CO Gears
Cool and Flexible Workplace
Other Performance and Attendance Based Rewards
Bereavement Leave
Paternity Leave
7 days SOLO Parent Leave
Magna Carta Leave
Company Bank Loan