Job Openings AR Analyst

About the job AR Analyst

Position Title: AR Analyst

Classification: Associate

Salary: 25,000 - 45,000 a month

Reports To: Client

Primary Relationships: Client Team

Date: June 2022

Schedule: 9am - 5pm US time


Responsibilities:

• Prepares and applies all assigned customer payments via wire, ACH, and live checks by visiting customer portals to manipulate, download, and format the data needed to post payments in our ERP system.

• Manages all open payments by identifying patterns and trends while applying check zero’s to bring accounts current

• Deep dives complex customer accounts in Retail, eCommerce, DTC, Hospitality, Government, Direct Import, Point of Entry and Contract divisions

• Supports process improvement within cross-functional teams

• Comprehends, researches, interprets, identifies and communicates all customer chargebacks/violations with appropriate team members

• Obtainsroot cause and resolution while educating team members regarding the importance these key factors play in reducing financial burden to the company

• Communicates request for chargeback reversals while providing all back up documentation on customer portals and/or by email

• Tracks and investigates deductions (chargebacks) from customer payments

• Researches and disputes (as warranted) chargeback claims by verifying with appropriate departments that we are being charged correctly

• Processes credit memos for adjustments such as shortages, price discrepancies, freight charges, ASN issues, etc.

• Processes debit memos to invoice or re-invoice for any adjustments

• Uploads chargebacks to the Chargeback System at the end of each day

• Reviews the ATB report daily and raises any issues with the Accounts Receivable Supervisor

• Tracks and analyzes customer activity for the purpose of reporting customer trends

• Identifies process changes that will result in greater departmental efficiencies

• Establishes positive working business relationships with customer contacts to ensure continued cooperation when it is needed

• Assists with special projects

• Maintains financial historical records by filing accounting documents and reports

• Collects invalid chargebacks from customers when monies are due to the company

• Manages the customer settlement processes from research to dispute

Requirements:

• Bachelor’s Degree in accounting, finance, or related field, plus 0-1 years of experience;

equivalent cumulative and progressive work experience will be considered in lieu of degree

• Strong attention to detail

• Excellent organizational and time management skills

• Superior skills in spreadsheet and word processing software

• Strong written and verbal communication skills