About the job Business Development Representative
Position Title: Business Development Representative
Salary: 45,000 - 75,000 PHP a month
Reports To: Partner, Partner Team
Primary Relationships: Partner Team
Date: April 2024
Schedule: 9:00 PM - 6:00 AM PHT
Responsibilities:
Conduct detailed fact-finding with customers on each inquiry/project, understanding their needs, and identifying opportunities for upselling and cross-selling. Recommend our best-selling products, offer additional items, and provide competitive pricing
Build and nurture relationships with customers, tailoring solutions to meet their unique requirements
Proactively engage with customers and prospects through regular calls and emails to build customer accounts, convert leads into customers, and handle potential objections
Collaborate with the sales and management team to develop effective strategies and tactics for achieving sales targets
Utilize sales techniques to generate new business opportunities and effectively communicate the value proposition and benefits of our products and services to potential clients
Maintain accurate and up-to-date records of sales activities, customer interactions, and progress in CRM software
Demonstrate excellent written and verbal English skills in all communications with clients, colleagues, suppliers, and stakeholders
Contact relevant datasets to re-engage customers and pull leads when necessary
Qualifications:
At least 1 year of experience in sales and the BPO industry
Strong understanding of sales techniques and methodologies
Exceptional written and verbal English communication skills, with the ability to articulate ideas clearly and persuasively
Highly motivated and target-driven individual with a passion for driving business growth
Display polite and professional communication via phone, chat, and email at all times
Excellent interpersonal and relationship-building skills
Ability to work effectively both independently and collaboratively within a team
Proficient in using CRM software and other sales productivity tools
Ability to work independently and prioritize workload in a fast-paced environment
Strong numerical aptitude and analytical thinking to ensure accurate pricing and markup
First-class communication and interpersonal skills
Fast learner and multitasking
Strong attention to detail and quality
Controlling time management
Commercially aware and strategic thinker
Negotiation, influencing, and stakeholder management abilities