Sales Order Coordinator

Position Title: Sales Order Coordinator

Work Set Up: On-Site

Date: November 2024

Schedule: 6:00 AM - 3:00 PM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

Responsible for processing orders, creating and editing artwork, and maintaining brand consistency across projects. Tasks include managing order accuracy, coordinating shipments, and assisting with marketing campaigns, social media, and promotional material creation. Additional duties involve customer support, inventory management, and ensuring quality control throughout all processes.


What You'll Do:

• Create quotations, purchase orders, and send artwork to vendors.
• Accurately and efficiently process incoming orders using order management systems.
• Verify order details before shipment to minimize errors and returns.
• Provide customers with order status, tracking information, and invoices.
• Coordinate with shipping carriers to ensure timely delivery.
• Manage orders effectively through order management systems and CRM software.
• Retouch and edit images as needed to meet project requirements.
• Support marketing campaigns by managing social media posts, tracking campaign performance, and assisting in the creation of promotional content such as brochures and digital assets.
• Professionally handle customer inquiries, complaints, and feedback.

What Were Looking For:

• Proven experience in order management or a similar role, ideally within the apparel decoration industry. 
• Knowledgeable in creating quotations and processing orders efficiently. 
• Experience using order management systems and CRM software.
• Familiarity with graphic design software such as Adobe Suite or Corel Draw is a plus.
• Exceptional customer service skills with a customer-focused approach.
• Excellent communication and interpersonal abilities.
• Strong organizational skills and the ability to manage time effectively.
• Able to prioritize critical tasks and excel in a deadline-driven environment.
• Self-motivated with the ability to work independently and with minimal supervision.

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup--it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, swimming pool, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it's not just about work it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!