IT Specialist

Position Title: IT Specialist

Classification: Associate

Salary: 35,000-50,000 a month

Reports to: Client

Primary Relationship: Client Team

Date: July 2022

Schedule: US Business Hours

Responsibilities:

• Acquisition, configuration and monitoring of software and hardware endpoints
• New employee endpoint equipment set-up
• IT Service Desk response as well as oversight
• Monitors and performs network security
• Manage Resources, Policies and Access on the Google Cloud Platform
• Google Workspace Administration
• Implement Cloud Security Best Practices and Monitoring
• Linux Server Administration
• Identity Aware Proxy Administration
• Ensures all software updates are current and completed
• Access Controls for internal and external user accounts
• Works in conjunction with corporate compliance to implement Client's system policies
• Works with various client functional areas to assist as needed with projects and proposals to meet and exceed both client and company goals
• Accountable to ensure that operations staff has the technical resources at hand to operate efficiently and effectively
• Independently manage multiple concurrent requests
• Act as primary contact for any IT related requests and/or issues
• Responsible for website and intranet monitoring and maintenance
• Supervise staff as needed and delegate assignments to ensure expectations, internal and external deliverables and program timelines are being met

Requirements:

• At least 1 year professional IT administration experience in the technology field
• Demonstrated leadership abilities to effectively to manage many systems across many platforms
• Ability to quickly learn, analyze, understand and convey complex information
• Proactive, highly motivated and deadline driven
• Excellent interpersonal and rapport building skills with ability to quickly engage and build strong relationships
• Bachelors degree in Information Technology or equivalent business experience
• Expert knowledge of telecom, reporting, and Web/Internet technologies Bachelor's degree in
• Information Technology or equivalent business experience
• Self starter
• Proactive in improving systems, procedures and policies