About the job Billing Specialist
Position Title: Billing Specialist
Work Set Up: On-Site
Schedule: 9:00 PM - 6:00 AM PHT
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are seeking a Billing Specialist to manage invoice accuracy, resolve discrepancies, create invoices, handle billing inquiries, and maintain order adjustments. This role ensures smooth billing operations and timely customer support.
What You'll Do:
Review supplier invoices for discrepancies when matched with associated orders in our system
Research and address discrepancies, such as pricing differences or extra charges, by contacting sales representatives, service teams, or suppliers for resolution to ensure alignment between purchase orders and invoices
Properly address orders/invoices that require billing outside of standard processes
Maintain and modify orders as needed, including adjustments to price, quantity, commissions, etc
Create Proforma invoices to prebill customers for orders that are not yet completed
Compile consolidated invoices and associated reports for customers requiring monthly/weekly billing
Create billing-only orders as needed
Receive and review inquiries related to past or future billings and respond in a timely manner
Monitor inquiries in shared email inboxes and address them as necessary
Perform other related duties as assigned
What We're Looking For:
High school diploma or equivalent, with proficiency in computer search, data entry, billing, and business office systems
1-2 years of experience in billing and business office operations
Strong communication skills for effective collaboration with sales teams and suppliers
Adaptability to handle orders and invoices outside standard processes
High level of concentration with meticulous attention to detail
Capability to multitask and manage time efficiently
Why You'll Love Joining the CO Fam!
At Clark Outsourcing, were redefining what it means to work in a BPO. This isnt your regular office setup --its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise youll have to experience it yourself to believe it.
Heres whats in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, swimming pool, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, its not just about work -- it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!