Job Openings Virtual Nurse

About the job Virtual Nurse

Position Title: Virtual Nurse

Salary: 25,000 - 30,000 PHP Monthly

Reports To: Account Manager, Client

Primary Relationships: Client, Providers, and Patients

Date: July 2023

Schedule: 9:00 PM - 6:00 AM PHT


  • Answer incoming calls and redirect callers to the appropriate destination

  • Record caller information, including phone number, name, and messages as required

  • Provide callers with relevant information, including frequently asked questions (FAQs) related to medical or nursing inquiries

  • Maintain a positive and professional attitude when interacting with callers

  • Demonstrate flexibility, reliability, and the ability to take initiative and ownership

  • Ensure accuracy and attention to detail in all aspects of work

  • Utilize excellent written and spoken English language skills

  • Manage time effectively and prioritize tasks accordingly

  • Exhibit strong organizational and task management skills

  • Work independently with a meticulous approach to tasks

  • Proficient in using MS Office and Google Suite for various administrative tasks

  • Display proactive behavior and show initiative in problem-solving


  • Minimum of 1-2 years of experience in a BPO setting or an equivalent role in the medical field

  • Prior experience as a Customer Service Representative is helpful but not required

  • Bachelor's degree in Medical or Nursing is required

  • Must be a Registered Nurse

  • Possess an excellent attitude and demonstrate flexibility and reliability

  • Ability to take initiative and assume responsibility for assigned tasks

  • Detail-oriented with a high level of accuracy in work products

  • Strong English language skills, both written and verbal

  • Good time management and task management abilities

  • Notable organizational and prioritization skills

  • Ability to work independently and maintain meticulousness

  • Proficiency in using MS Office and Google Suite

  • Able to demonstrate initiative in problem-solving

COmpany Benefits:

  • SSS, Philhealth, Pag-Ibig

  • 13th Month Pay

  • HMO and Life Insurance (AVEGA)

  • Free Shuttle Service

  • CO League - Monthly Company Activities

  • CO Clubs

  • CO Amenities Swimming Pool, Clinic and Kids zone

  • CO Stars - Corporate Social Responsibility Involvement Scholarship Programs

  • CO Academy - Training and Development Programs

  • COolture Coach

  • CO Gears

  • Cool and Flexible Workplace

  • Other Performance and Attendance Based Rewards

  • Bereavement Leave

  • Paternity Leave

  • 7 days SOLO Parent Leave

  • Magna Carta Leave

  • Company Bank Loan