Job Openings Spanish Bi-lingual Leasing Professional

About the job Spanish Bi-lingual Leasing Professional

Position Title: Spanish Bi-lingual Leasing Professional

Classification: Associate

Salary: 800-1200 USD monthly

Reports to: Client, Account Manager

Primary Relationship: Client Team

Date: August 2022

Schedule: US Busine Hours

Responsibilities:

  • Attain and sustain 95% property occupancy

  • Achieve 6+ net move-ins per month if availability allows

  • Property retention is 70% or greater

  • Organize and attend 2 resident events per month

  • Gain a minimum of 4 Google reviews per month

  • Complete all GROW LMS assigned courses by established due date, with 80% passing score
  • Post an ad on Facebook MarketPlace once per week

  • Provide competition survey updates bi-weekly

  • Closing Ratio, min of 30% of available units

  • Attain 10% of leases per month from resident referrals

  • Propertys Google Rating is 4.5 or greater

  • Warmly greet visitors, prospective renters, and current residents.

  • Ensure leasing office, tour path, vacant apartments, amenities, and general curb appeal of community is impeccably clean; if necessary, contribute to cleanliness.
  • Provide potential tenants with brochures, information, and tours of facilities and available units.
  • Share product knowledge by communicating pricing, floor plans, amenities, benefits, and other community offerings while touring prospects to close the deal.
  • Demonstrate a sense of urgency and strong customer service skills while guiding the prospective resident through the leasing process.
  • Perform activities in support of the communitys lease renewal program by preparing lease renewal letters, contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
  • Use property management software to track apartment availability, traffic, and leasing activities, and manage resident and prospect data.
  • Clear all leads from the queue daily.

  • Stay informed about current market and competitor conditions that may impact the communitys occupancy and sales results.

  • Respond quickly and courteously to resident concerns and questions.

  • Take prompt action to solve problems or escalate resident requests to the appropriate individual(s).
  • Communicate maintenance and make-ready needs to the maintenance team promptly and effectively.
  • Follow-up with residents to ensure satisfaction of maintenance repairs.

  • Develop and execute marketing strategies to attract renters.

  • Thorough knowledge of Fair Housing Guidelines

  • Outgoing, friendly attitude and ability to make others feel welcome and comfortable
  • Superior interpersonal and customer service skills

  • Excellent sales skills, with strong ability to close a sale

Requirements:

  • Must be proficient in English and Spanish

  • Thorough knowledge of Fair Housing Guidelines

  • Outgoing, friendly attitude and ability to make others feel welcome and comfortable
  • Superior interpersonal and customer service skills

  • Excellent sales skills, with strong ability to close a sale

  • Strong verbal and written communication skills

  • Innovative and creative in marketing techniques

  • Detail-oriented, organized, and manages time wisely

  • Possesses solid math and reasoning skills

  • Exhibits self-control and works well in stressful situations

  • Focused and able to complete tasks despite frequent interruptions

  • Proficient in Microsoft Office, Google Workspace, and other software