Job Openings Virtual Assistant

About the job Virtual Assistant

Position Title: Virtual Assistant

Classification: Associate

Salary: 25,000-40,000 a month

Reports to: Client

Primary Relationship: Client Team

Date: July 2022

Schedule: 9am - 5pm EST


  • Answers the phone and directs the caller to the appropriate location.

  • Checking for missing labs online and attaching to patients chart

  • Help with virtual messages such as refills, retransmit labs, and responding to

  • Handle prior authorizations

  • Help to attach documents from email/uploads

  • Email patients lab slips as needed

  • Appointment setting, screening calls, managing calendars, and helping to answer inquiries.


  • Well spoken and intelligent, who is able to call medical practices and follow basically a script of questions and to be able to document them on a spreadsheet and send them back to the client.

  • Personal assistant to help the client with just normal everyday life. This man is expanding into screening resumes and some other data reviews and simple spreadsheets.

  • Do invoicing via skynova which is a client's online platform.

  • Bachelor Degree holder of Medical, Nursing, or Pharmacy.

  • Detail-oriented and a high level of accuracy in work product

  • Excellent English language skills (written and speaking)

  • Good time management and task management skills

  • Noticeable organizational and prioritization skills

  • Ability to work independently and meticulously

  • Proficiency in MS Office Google Suite

  • Able to demonstrate Initiative

  • Solid analytical and problem solving skills

  • Excellent English communication skills

  • Previous experience in some areas of the medical field such as nursing, pharmaceutical,

  • medical encoding, scribe, transcription, etc.

  • A minimum of 1-2 years in a BPO setting or equivalent as a nurse or in the medical field

  • Prior experience as a Customer Service Representative is helpful