Lead Generation Specialist

Position Title: Lead Generation Specialist

Work Set Up: On-site

Schedule: 10:00 PM to 7:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a proactive and detail-oriented Lead Generation Specialist to join our client’s growing team. The ideal candidate will play a key role in sourcing and qualifying leads, managing CRM systems, and supporting overall sales initiatives through data-driven outreach and organization.

What You’ll Do:

• Conduct outbound calls to prospective clients using CRM tools and automated dialing systems

• Perform data mining activities to build and enrich lead lists from multiple online sources, directories, and databases

• Qualify leads by asking pre-scripted questions to assess their needs and interest in our client’s services

• Schedule qualified appointments for the client’s sales representatives, ensuring a seamless handoff

• Implement, update, and manage CRM tools (e.g., Salesforce or similar) to ensure all lead data is accurate, current, and properly categorized

• Track call activity, lead statuses, and follow-up notes in the CRM system

• Manage callbacks and follow-up reminders to maximize lead engagement

• Ensure data hygiene within the CRM by regularly cleaning, deduplicating, and tagging contacts appropriately

• Provide a positive and professional first impression, setting the tone for future interactions

• Attend regular training sessions to continuously improve skills, product knowledge, and lead generation techniques

• Handle basic customer inquiries and efficiently route them to the appropriate client team member if needed

What We’re Looking For:

• Excellent English communication skills with a neutral accent

• Personable, friendly, and engaging phone demeanor

• Tech-savvy and experienced in CRM platforms (Salesforce or similar), including basic setup and ongoing management

• Strong research and data mining skills using online tools and platforms

• Strong organizational skills and attention to detail

• Ability to follow scripts while adapting naturally to conversations

• Self-motivated and able to work independently in a remote environment

• Willingness to receive feedback and continuously improve

• Basic understanding of the client’s industry or willingness to learn through training

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!