Administrative Assistant

Position Title: Administrative Assistant IT Department
Classification: Full-time, Support Staff
Salary Grade: 13,00015,000 Peso / month
Reports To: IT Manager
Primary Relationships: Internal (IT Team, Other Departments)
Schedule: 24/7 (Shift schedule to be determined based on departmental needs)


Quick Rundown:

The Administrative Assistant for the IT Department provides essential clerical and administrative support to ensure smooth and efficient operations. This role acts as the central point of coordination for documentation, scheduling, communication, and procurement-related tasks within the department. The Admin Assistant works closely with the IT Manager and team members to assist in project tracking, inventory monitoring, and internal service coordination.

What You'll Do:

• Coordinate and manage departmental schedules, appointments, and meetings

• Prepare, organize, and maintain IT documents, reports, and databases

• Track and maintain IT inventory, including hardware, software licenses, and supplies

• Assist with procurement processes, including request forms, vendor coordination, and follow-ups

• Facilitate internal communications between the IT department and other business units

• Monitor IT support tickets and ensure timely follow-up and documentation

• Help in the preparation of presentations, reports, and training materials

• Maintain confidentiality and data integrity in all administrative functions

• Perform other administrative duties as required by the IT Manager

What Were Looking For:

• Graduate of any 2 or 4 year course in Office Administration, Information Technology, Business Administration, or a related field

• At least 1 year of experience in an administrative or clerical role; prior work in an IT setting is a plus

• Basic understanding of IT systems, terms, and equipment (e.g., printers, laptops, software tools)

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic file management

• Familiarity with ticketing systems (e.g., Zendesk, Freshdesk, JIRA) is an advantage

• Strong organizational skills and attention to detail

• Excellent verbal and written communication skills

• Ability to multitask, prioritize, and adapt in a dynamic, fast-paced environment

• Willingness to work on rotating shifts including nights, weekends, and holidays

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, were redefining what it means to work in a BPO. This isn't your regular office setup - its where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, its not just about work - it's about loving where you work. Ready to experience the best workplace ever? We cant wait to welcome you to the team!