About the job Executive Assistant
Position Title: Executive Assistant
Work Set Up: On-Site
Schedule: 9:00 PM to 6:00 AM PH Time
Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga
Quick Rundown:
We are seeking a highly organized and proactive Executive Assistant Sales Support to join our team. This role is pivotal in supporting sales operations by serving as the first point of contact for prospective and existing clients, managing inbound and outbound communications, coordinating schedules, and ensuring seamless customer experience. The ideal candidate will be detail-oriented, tech-savvy, and driven to help the sales team achieve its growth goals.
What You’ll Do:
Handle inbound calls from prospective and existing customers, documenting requirements and service details accurately.
Respond promptly and professionally to inquiries via phone, email, and web forms.
Qualify new leads, capture service needs, and coordinate with internal staff for timely follow-up.
Manage the client scheduling system, including booking appointments, consultations, and service delivery windows.
Conduct outbound campaigns targeting property managers, building owners, and businesses to promote client’s cleaning services and generate new accounts.
Maintain accurate and up-to-date records in the CRM system with all customer and lead information.
Support outbound follow-up efforts to confirm bookings and reduce cancellations.
Prepare and submit daily activity logs and weekly performance reports for leadership review.
Serve as a first-line contact for sales-related activities, escalating complex or high-value opportunities when necessary.
What We’re Looking For:
Proven experience as an Executive Assistant, Sales Coordinator, or in a similar sales support role
Strong verbal and written communication skills with a professional phone manner
Proficiency with CRM systems and Microsoft Office/Google Workspace tools
Ability to multitask, prioritize effectively, and work under minimal supervision
Excellent organizational skills with strong attention to detail
Self-motivated with a proactive approach to problem-solving and client engagement
Experience in customer service, lead generation, or outbound calling is a plus
Why You’ll Love Joining the CO Fam!
At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.
Here’s what’s in store for you:
Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.
Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!
At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!