Product Trainer

Position Title: Product Trainer

Work Set Up: On-site

Schedule: 4:00 PM to 1:00 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We’re looking for a dynamic Trainer to join our team and play a key role in shaping the skills and success of our employees. If you have a passion for training, an ability to engage learners, and a solid grasp of facilitation techniques and instructional design, we’d love to meet you! In this role, you’ll be responsible for conducting classroom and online training sessions, developing training materials, and collaborating closely with leadership to build a strong learning culture.

What You’ll Do:

• Facilitate engaging virtual and in-person training sessions for new hires and tenured employees

• Work side by side with leadership to develop training materials, curriculums, and learning paths based on industry needs

• Apply learning methodologies to improve training effectiveness

• Conduct training needs assessments to identify skill gaps and recommend solutions

• Design and implement interactive learning experiences that cater to different learning styles

• Track and evaluate training effectiveness through assessments and feedback

• Stay updated on industry trends and best practices to enhance training programs

What We’re Looking For:

• Training & Facilitation Experience At least 2 years of experience in a training or learning & development role, preferably in outsourcing, BPO, or professional services

• Instructional Design Knowledge Familiarity with ADDIE or other learning frameworks

• Excellent Communication Skills Ability to engage learners across different experience levels

• Adaptability & Collaboration Comfortable working with different teams to customize training approaches

• Tech-Savvy Proficient in e-learning tools, LMS platforms, and virtual training software (Zoom, Google Meet, etc.)

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!