Job Openings IT (Systems) Associate

About the job IT (Systems) Associate

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Job Overview:

Looking for a proactive IT (Systems) Associate to support, maintain, and improve our IT infrastructure, ensuring smooth and secure operations across our internal and external technology environments. 

RESPONSIBILITIES:

  • Manage and maintain system infrastructure, including servers, networks, and storage

  • Perform system monitoring, backups, and routine maintenance tasks

  • Troubleshoot and resolve hardware, software, and connectivity issues

  • Ensure endpoint security, antivirus updates, and patch management

  • Support configuration of email systems, collaboration tools, and enterprise applications

  • Assist with the deployment of new hardware and software

  • Maintain asset inventory and IT documentation

  • Provide tech support to employees and coordinate with vendors as needed

Primary Skills (Must-Have):

  • Experience with Windows/Linux system administration

  • Familiarity with networking fundamentals (TCP/IP, DNS, DHCP, VPNs)

  • Understanding of Active Directory, Office 365, and cloud-based systems

  • Basic scripting (PowerShell, Bash) and automation familiarity

  • Experience with IT support ticketing systems and user support

Secondary Skills (Good-to-Have):

  • Exposure to cloud platforms (AWS, Azure, or GCP)

  • Understanding of cybersecurity principles and data protection policies

  • Experience with virtualization (e.g., VMware, Hyper-V)

  • Interest in social impact tech environments or NGO tech support

Qualifications:

  • Bachelor's degree in IT, Computer Science, or related field
  • 1-5 years of experience in a systems or IT support role
  • Strong communication skills and a service-oriented mindset
  • Ability to adapt quickly in a fast-moving, impact-driven organization

BENEFITS:

  • Be a part of an award-winning organization shaping the future of work and employability
  • Work from Home & Flexible working hours
  • Remuneration as per industry standards
  • A collaborative, inclusive and supportive team environment
  • Learn and grow with exposure to cutting-edge projects in tech and consulting
  • Help build and maintain the backbone systems that support life-changing work

Job Location: Remote

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