Senior/Line Cook (North Quezon City)

MAIN SCOPE:

• Collaboration with a team of line cooks, cashiers, and stockmen in the quality and timely production of food to fulfill orders placed across sales channels
• Ensure properly working enablers (equipment, systems, wares, etc.) by using these following kitchen standards and SOPs which including cleaning and basic troubleshooting
• Comply with food and workplace safety across all parts of the kitchen and by its staff, coordinating with the Kitchen Head or other members of the Operations department
• Administration work for the Operations department.

OTHER DUTIES AND RESPONSIBILITIES:

• Ensure cleanliness, correct storage, and handling of all inventory and orders across all stages of fulfillment, capability handling assignment across stations
• Compliance with Kitchen Quality Audits by ensuring a properly functioning kitchen, equipment, and systems
• Proper recording of consumption of all inventories through the internal reporting systems, thereby reducing shrinkage and improving accountability
• Actively participate in the training, especially with regard to the preparation of the food
• Must be aware of the guidelines and principles of food safety and sanitation; frequently review and assess all kitchen procedures to ensure employees maintain a safe and hygienic environment.
• Responsible for ensuring that all staff strictly follows the guidelines of CQSMA (cleanliness, quality, service, maintenance, and atmosphere).
• Other operational related tasks as deemed by management

KEY PERFORMANCE INDICATORS:

• Improvement in overall performance and quality by the kitchens as evidenced by:
  • Passing score of at least 90% in Kitchen Quality Audits
  • Reduction of complaints to three (3) incidents without any Food Quality issues during their shift
  • Improvement of star ratings on the platform to 4 stars
  • Improvement in Cooking Time to fifteen (15) minutes, thereby improving brand visibility
  • Contribution to Company sales and transaction growth through the metrics above with a target of 300 transactions daily or 10% growth from their current run rate, whichever is higher