About the job Product Manager
Job Purpose
As CloudEats continue to scale, we’re looking for a passionate Product Manager for our in-house hero platform product. He/she will be responsible for defining and driving the Platform product vision and product strategy for the Vietnam market. Finally, he/she will be a key player in driving user adoption, engagement, and platform growth.
This is an independent contributor (IC) role and the candidate will report directly to the Head of Product. He/she will work closely with a multidisciplinary team of designers, engineers, Finance, Commercial, and Kitchen Operations among others.
Main Duties
Product & project management
Act as the product manager for our Platform product to define and manage the product backlog and prioritize feature releases in line with the broader roadmap and business goals.
Work with Design and Commercial to gain an understanding of user personas, pain points, and customer journeys.
Be the voice of the customer in the definition of your product/service, and collaborate with other product managers to converge on a broader coherent proposition.
Project management
Translate business requirements into technical requirements for Engineering.
Lead a multidisciplinary team from project inception to scoping, design, concept testing, and project delivery.
Provide insights into product, technology, and market trends, pre-empting imminent disruptions and identifying opportunities for acceleration.
Business acumen
Assist our Commercial teams in driving average daily orders (ADO), Average Order Value (AOV), gross margins, and Total product P&L including commitment to partners.
Identify, design and implement data analytics to gather customer and product insights, and valuable user feedback.
Assist our Finance teams in ensuring that our products adhere to statutory requirements with regulatory bodies.
- Other duties and tasks as may be assigned.
Qualifications
- Bachelor's Degree
- 2-4 years related experience handling mobile/web platforms
- API experience
- Agile/Scrum knowledge and experience