Mid Product Manager

Job Purpose

As CloudEats continues to scale,, are looking for a passionate Product Manager for our in-house hero platform product. He/she will be responsible for defining and driving the Platform product vision and product strategy. Finally, he/she will be a key player in driving user adoption, engagement, and platform growth.

This is an independent contributor (IC) role, and the candidate will report directly to the Head of Product. He/she will work closely with a multidisciplinary team of designers, engineers, Finance, Commercial, and Kitchen Operations, among others.

Main Duties

Product & project management

• Act as the product manager for our Platform product to define and manage the product backlog and prioritize feature releases in line with the broader roadmap and business goals.
• Work with Design and Commercial to gain an understanding of user personas, pain points, and customer journeys.
• Be the voice of the customer in the definition of your product/service, and collaborate with other product managers to converge on a broader, coherent proposition.

Project management

• Translate business requirements into technical requirements for the Engineering Team.
• Lead a multidisciplinary team from project inception to scoping, design, concept testing, and project delivery.
• Provide insights into product, technology, and market trends, pre-empting imminent disruptions and identifying opportunities for acceleration.

Business acumen

• Assist our Commercial teams in driving average daily orders (ADO), Average Order Value (AOV), gross margins, and Total product P&L, including commitment to partners.
• Identify, design, and implement data analytics to gather customer and product insights and valuable user feedback.
• Assist our Finance teams in ensuring that our products comply with statutory requirements and regulations.

Other duties and tasks as may be assigned.

Qualifications

• Bachelor's degree in Business, Technology, or related field.
• 3 - 5 years of product management or product ownership experience.
• Advanced skills in product development, compliance management, and integrations.
• Advanced problem-solving and stakeholder management skills.
• Solid understanding of agile methodologies and user-centered design.
• Strong business acumen with an analytical mindset.

Why Join Us

Be part of a fast-growing food-tech company transforming the F&B industry through innovation and technology.