Bartenders (7 Positions)

Job Summary

CNS Group is seeking professional and customer-focused Bartenders for a luxury hotel in Zanzibar. The role is responsible for preparing and serving beverages, delivering exceptional guest experiences, maintaining bar cleanliness, and ensuring smooth daily bar operations within a professional hospitality environment. The ideal candidates should possess strong communication skills, beverage knowledge, and excellent customer service abilities.

Key Responsibilities

• Prepare and serve alcoholic and non-alcoholic beverages according to hotel recipes, beverage standards, and guest preferences.
• Provide professional, friendly, and engaging customer service to guests within bar and lounge areas.
• Maintain cleanliness, organization, and presentation standards of bar counters, storage areas, glassware, and bar equipment.
• Monitor beverage inventory levels, stock usage, and bar supplies while reporting replenishment requirements promptly.
• Prepare cocktail garnishes, mixers, and bar mise en place before operational shifts begin.
• Ensure proper storage, handling, and rotation of beverages, wines, spirits, and bar ingredients.
• Process guest orders accurately through POS systems while maintaining efficient service during busy periods.
• Recommend beverages, cocktails, wines, and premium selections confidently to enhance guest experiences and sales.
• Handle guest concerns, complaints, and intoxication situations professionally in line with hotel policies and responsible beverage service standards.
• Coordinate closely with restaurant staff, supervisors, and kitchen teams to ensure smooth service operations.
• Ensure compliance with hygiene, sanitation, health, and safety procedures within bar operations.
• Support bar opening, closing, inventory counting, and operational reporting procedures when required.

Qualifications & Requirements

• Certificate or Diploma in Hospitality, Food & Beverage Service, or related field is an added advantage.
• Minimum 1–3 years of experience as a bartender in hotels, restaurants, lounges, or hospitality environments preferred.
• Experience in luxury hotel operations is an added advantage.
• Good knowledge of beverages, cocktails, and bar service operations.
• Strong customer service and communication skills.
• Professional appearance and positive attitude.
• Ability to work flexible shifts, weekends, and holidays.
• Strong teamwork and multitasking abilities.
• Proficiency in English communication is required.
• Candidates from the National College of Tourism (NCT) and other hospitality colleges or institutes are encouraged to apply.
• Candidates who are proficient in more than one language (multilingual) will have an added advantage.

Deadline

31st May 2026