Learning Specialist

Responsibilities:

• Consult with internal stakeholders and subject matter experts to analyze learning needs, define learning outcomes, and align on instructional strategy.
• Design and develop instructional content and performance support materials, including eLearning, Virtual Instructor-Led Training/ Instructor-Led Training (VILT/ILT) materials, microlearning, toolkits, job aids, infographics, and videos.
• Deliver live virtual and in-person learning sessions using platforms such as Zoom, Microsoft Teams, and other learning technologies.
• Ensure high-quality learner engagement and satisfaction by employing best practices in adult learning theory, instructional design, and facilitation.
• Conduct pre-, mid-, and post-session communications and learning reinforcements for virtual and instructor-led sessions.
• Evaluate learning effectiveness using performance metrics, feedback mechanisms, and post-training assessments to refine future design and delivery.
• Maintain project plans for content creation and learning initiatives, ensuring alignment to timelines, budgets, and stakeholder expectations.
• Serve as a subject matter expert (SME) and learner advocate, guiding learners toward available tools, platforms, and continued learning opportunities.
• Partner with global design and delivery teams to ensure consistent learner experiences across geographies and functions.
• Stay up to date on emerging technologies and learning trends to continuously improve design and delivery methods.

Qualifications:

• Experience using Articulate Storyline
• Bachelors degree in Communication, Education, Human Resources, Organizational Communication, Organizational Leadership, or Organizational Psychology
• Minimum 3 – 5 years experience in learning, education, human resources or related field.
• 3+5 or more years experience with virtual classroom environments & software, eLearning and virtual technology in a global shared service environment (e.g., presenting & sharing data and applications, whiteboards, audio & video support, breakout sessions, recording, etc.)

Taguig City

Onsite M-F

Nightshift

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