Online Executive

Summary:

A leading travel accessories brand is seeking an Online Executive under Sales and Marketing to manage day-to-day operations across major Philippine e-commerce platforms. This role supports marketplace performance, order fulfillment, and digital marketing initiatives while working closely with the E-Commerce Manager and external partners.

Responsibilities:

Marketplace & Order Management

• Create, upload, and maintain accurate product listings across Shopee, Lazada, and TikTok Shop.
• Monitor inventory levels and coordinate with internal teams to avoid stockouts or overselling.
• Manage order processing, shipment tracking, and coordination with logistics partners.
• Handle order-related concerns such as cancellations, returns, and refunds, or escalate as needed.
• Update listings for promotions, bundles, and seasonal campaigns.

Content & Merchandising Optimization

• Optimize product listings using marketplace SEO best practices.
• Manage and upload product images in line with platform standards.
• Monitor competitor pricing and listings to maintain competitiveness.
• Support catalog refreshes and merchandising updates.

Analytics & Reporting

• Prepare regular sales and performance reports (daily, weekly, monthly).
• Track key marketplace metrics such as seller ratings, fulfillment performance, and return rates.
• Provide insights to support stock planning, promotions, and marketing decisions.

Support for Digital Marketing & Social Channels

• Coordinate with third-party marketing or creative agencies for content and campaign execution.
• Assist in planning and executing social media and online campaigns.
• Support cross-channel e-commerce and operational projects as assigned.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 1–2 years of hands-on experience managing online marketplace operations (Shopee, Lazada, TikTok Shop) in the Philippines.
• Solid understanding of marketplace seller tools, promotions, shipping, and returns.
• Organized and detail oriented.
• Basic sales analytics and reporting skills using Excel or Google Sheets.
• Basic knowledge of digital marketing or social media campaign execution.
• Comfortable in a fast-paced retail e-commerce environment.
• Shopify knowledge is a plus!

Work Setup: Full Onsite

Schedule: Day shift, 9:00 AM – 6:00 PM, Monday-Friday

Location: Quezon City

By applying, you give consent to collect, store, and/or process personal and/or sensitive information for recruitment and employment, may it be internal to Cobden & Carter International and/or to its clients.