Relationship Manager

Key Responsibilities:

• Proactively market and promote the banks suite of products and services to both existing and prospective clients to achieve key performance targets, including revenue growth, transaction volume, and client acquisition.
• Grow the institutional client base by onboarding new financial and non-bank financial institutions, as well as enhancing engagement with existing clients.
• Drive business development initiatives in cross-border transactions, payments, foreign exchange, and clearing services.
• Manage all associated risks, including but not limited to compliance, anti-money laundering (AML), credit, operational, market, and liquidity risks.
• Conduct due diligence, Know Your Customer (KYC), and Client Due Diligence (CDD) activities in line with regulatory and internal standards, particularly for institutional clients.
• Ensure efficient and timely handling of client account-related requests in collaboration with support staff.
• Support internal teams in matters related to credit approvals, counterparty onboarding, and relationship management agreements.
• Lead or participate in client engagement activities, surveys, and feedback collection to improve customer experience and identify additional business opportunities.
• Prepare and submit regular internal reports and ensure timely resolution of any operational exceptions or issues.
• Provide administrative support and contribute to the achievement of department and organizational goals.

Qualifications and Experience:

• Minimum of 4 years experience in a banking or financial services role, preferably with exposure to institutional or corporate client management.
• Strong understanding of banking products, cross-border transactions, and risk management principles.
• Proven ability to manage client relationships, resolve issues promptly, and drive business growth.
• Excellent communication skills and the ability to collaborate effectively with internal and external stakeholders.
• Familiarity with regulatory and compliance requirements related to institutional banking is a strong advantage.

Work Setup:

Shift: Dayshift

Setup: Onsite

Location: Taguig City

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.