Bilingual Supplier Relations Specialist

Job Overview:

We are seeking a detail-oriented and proactive Bilingual Campaign Support Specialist to join our team. The successful candidate will provide operational and campaign support to global suppliers, ensuring seamless campaign production, issue escalation, and delivery in multiple languages.

Key Responsibilities:

• Provide day-to-day support to suppliers, ensuring timely resolution of inquiries and issues.
• Execute and complete campaign production tasks accurately and efficiently.
• Report and escalate issues to the internal team for quick resolution.
• Manage survey groupings and ensure campaign delivery meets set deadlines.
• Deliver effective geographical and linguistic support to ensure the success of multilingual campaigns.

Qualifications:

• Bachelors degree in any field.
• Proficiency in Chinese, Japanese, Italian, or German (at least one required).
• Strong working knowledge of Partner Portals, Microsoft Excel, and Power BI.
• Excellent organizational and problem-solving skills.
• Effective cross-cultural communication and collaboration abilities.
• Strong verbal and written communication skills.
• Experience working within global partner ecosystems is a plus.

Work set-up: Hybrid

Work schedule: Night shift

Work location: BGC, Taguig