About the job Assistant Vice President, Inside Sales
Role Summary/Purpose:
This role reports to the SVP, Operations, with a dotted line to the VP, Inside Sales, and offers an exciting opportunity to lead a remote, high-impact team of Inside Sales Practice Development Specialists and Enrollment Members. Youll drive the enrollment of new practices and accelerate purchase volume growth across diverse specialties. As a hands-on leader, youll hire, coach, and inspire your team to exceed ambitious goals while collaborating with senior sales and cross-functional leaders to shape and execute innovative sales strategies.
Essential Responsibilities:
· Lead the remote hiring, onboarding, training, and development of a high performing Inside Sales Practice Development Specialists (PDS) and Enrollment team, driving impactful execution of national and regional sales and marketing initiatives.
· Ignite rapid business growth by driving bold acquisition strategies and leading the charge to enroll new practices across a wide spectrum of CareCredit markets from dental and veterinary to cosmetic, vision, audiology, and specialty practices turning opportunities into record-breaking results.
· Create and roll out innovative sales incentive programs that energize and inspire your team to consistently surpass targets and unlock their full potential.
· Develop and implement cutting-edge strategies and best practices to increase purchase volume per provider, maximize portfolio performance, and aggressively grow underperforming accounts, driving measurable revenue gains.
· Deliver impactful coaching by conducting regular one-on-ones, ad-hoc sessions, and formal performance reviews grounded in data-driven benchmark metrics to elevate sales effectiveness and team development.
· Collaborate cross-functionally with Field Sales, Marketing, Operations, Quality Assurance, and Training leaders to align on strategy and execute high-impact growth initiatives across regional and national levels.
· Leverage Quality Assurance insights and real-time call listening to provide sharp, actionable coaching that accelerates team performance and customer engagement.
· Ensure unwavering adherence to sales compliance standards and internal policies, safeguarding integrity and consistency across the inside sales organization.
· Capture and analyze Voice of the Customer feedback, delivering strategic insights to industry leadership that shape product innovation and elevate customer experience.
· Own monthly sales performance reporting and lead strategic projects that drive continuous improvement and operational excellence.
Qualifications/Requirements:
· Bachelors degree or a minimum of 5 years of experience in Sales, Financial Services, or a Call Center environment. (mix experience in Sales handling Health and Wellness Services from a Financial Service/Call Center company)
· At least 3 years of leadership experience managing managers with direct people management responsibilities.
· Minimum of 1 year inside sales experience.
· Ability to work effectively both independently and within cross-functional, cross-cultural teams.
· Customer-focused mindset with the ability to respond quickly to customer needs.
· Advanced computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and solid knowledge of Salesforce functionality and reporting capabilities.
· Flexible to occasionally visit our Cebu office to foster team engagement and business alignment
Work Location: Cebu
Work set-up: Hybrid Once a month required onsite work
Schedule: 9:00PM to 6:00AM PHT
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