About the job Bilingual Virtual Executive Assistant
Bilingual Virtual Executive Assistant
Location
Remote
Schedule
Monday – Friday
8:00 AM – 5:00 PM (EST)
Overview
A growing legal services firm specializing in insurance claims and personal injury cases is seeking a detail-oriented Bilingual Virtual Executive Assistant based in LATAM to support attorneys with administrative coordination, client communication, and case follow-ups.
This role requires strong organizational skills, professionalism on phone calls, and the ability to manage multiple tasks while maintaining accurate records and detailed notes.
Experience in the legal or insurance claims industry is a plus, but not required.
Key Responsibilities
Manage and organize attorney calendars and appointments
Monitor and respond to emails in a timely and professional manner
Conduct follow-ups with attorneys and internal team members on ongoing matters
Make outbound calls to request medical or insurance records
Maintain accurate notes and documentation related to cases and communications
Assist with case coordination and administrative support tasks
Ensure all communications and follow-ups are properly tracked
Support attorneys with general administrative and operational tasks
Required Skills & Qualifications
Fluent in English and Spanish (spoken and written)
2+ years of experience as a Virtual Assistant, Administrative Assistant, or similar role
Comfortable speaking on the phone and handling calls professionally
Strong attention to detail, especially when taking notes and documenting information
Excellent organizational and time-management skills
Ability to follow up proactively and manage multiple tasks
Strong communication and interpersonal skills
Proficiency with Microsoft Office / MS Suite (Outlook, Word, Excel, Teams)
Preferred Qualifications (Nice to Have)
Previous experience as a Legal Assistant
Familiarity with insurance claims, property claims, or personal injury cases
Experience requesting medical records or legal documentation