Virtual Administrative Assistant/Support Specialist Job Description

Virtual Administrative Assistant/Support Specialist Job Description

The Administrative Assistant is responsible for handling tasks in and out of our office. This position

manages incoming phone calls, texts and other communications with SFC staff as well

as families enrolled in our program. We are seeking an individual who is able to work well in a

team environment, is comfortable with a fast pace of incoming tasks, and has strong

communication as well as organizational skills. This position reports directly to the Area Director and

Director of Chef Operations.

Key Responsibilities

Daily inbox and calendar management

Communicate directly with parents, school staff and SFC staff

Provide daily phone/email coverage to assist our Chef Instructors before, during and after their

classes (between the hours of 1-5 PM)

Help coordinate and assist with equipment and supply pick-up for staff from office

Keep track of and coordinate staff birthdays

Assist in organizing staff meetings by gathering and purchasing necessary supplies

Support the territory managers with other duties, as needed, including general administrative

support

Maintain a clean and organized office and assist with inventory maintenance

Qualifications

At least 2 years of experience in an administrative assistant role

At least 1 year of experience in a customer-service related role

Highly effective, positive and enthusiastic verbal and written communication skills

Team player with a flexible, positive, and creative approach to problem solving

Self-directed, independent work ethic

Comfortable learning new technology and software systems

Proficiency in computer software programs such as Pages and Numbers (or

Microsoft Excel and Word) and Adobe Acrobat

Experience using web-based computer programs (especially Google applications, such

as Google Drive and Gmail)

Ability to work in a fast paced environment

Demonstrated ability to manage multiple projects, tasks and priorities independently to meet

deadlines