CA Operations Manager

About the Role:

As an Operations Manager at TSC, you will be a key leader in driving operational excellence across our production processes. You will oversee a growing team and ensure the efficient execution of client projects with a strong focus on quality, timeliness, and innovation. This role requires a hands-on, tech-savvy leader who is passionate about people development, continuous improvement, and delivering results.

Key Responsibilities:

• Lead and manage the day-to-day operations of the production team, fostering a culture of collaboration, accountability, and growth.
• Oversee project execution and act as the main point of contact between internal teams and clients, ensuring clear communication and timely delivery.
• Drive continuous improvement in quality control processes to uphold high standards of accuracy and consistency.
• Support and guide team members in their roles, providing mentorship, coaching, and performance managementincluding leadership in hiring, training, and terminations when necessary.
• Monitor production metrics, analyze performance trends, and implement solutions to increase efficiency and reduce operational bottlenecks.
• Support customer billing and production tracking by maintaining precise records and documentation.
• Step in and assist across various production tasks and job roles as needed to maintain workflow and client satisfaction.
• Learn and work proficiently within our custom-built software and operate multiple systems simultaneously.
• Stay current with emerging technologies and implement tools that optimize operations and elevate service quality.

Qualifications:

• Bachelors degree or equivalent professional experience required.
• Minimum of 5 years of leadership experience in operations, preferably managing teams of 10 or more.
• Strong communication skillsverbal, written, and interpersonalwith a professional demeanor.
• High proficiency in Microsoft Office Suite and comfort with software installation and general IT troubleshooting.
• Detail-oriented, organized, and capable of multitasking under tight deadlines in a fast-paced environment.

Additional Requirements:

• Occasionally: Extended hours, physical activity including lifting up to 40 lbs.
• Frequently: Engage in process documentation, training updates, and operational reviews.
• Constantly: Manage priorities, adapt to shifting deadlines, and maintain workflow continuity.

Why You Should Join Our Team

Want to be a part of something big and meaningful? At TSC, we believe work just isnt work. Its an opportunity to learn, grow and smile, all while serving our customers and team members. Our values Honesty, Humility, Collaboration, Innovation and Escalation define who we are. They drive us to deliver world class solutions that are results-driven and mutually profitable to both our customers and our team.

Know More About TSC

TSC official website: https://www.thescanningcompany.com/

TSC Youtube: https://www.youtube.com/channel/UCfk4zguuqpFKwpBmF9Jr7fw

Our vision is to be a workplace community where people choose personal greatness to benefit others. Our culture is driven by our dedicated and passionate teammates, who love what they do and enjoy the growth and learning that comes with it. We love helping each other become the best they can be personally and professionally. We are committed to keeping our team healthy, driven, focused and accomplishing beyond what they thought possible. We provide excellent benefits packages and offer routine wellness activities. We truly care about our teammates in all areas of their lives. We are proud of our diverse culture and we are an organization that welcome those from all walks of life and backgrounds.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color, sex (including childbirth, breastfeeding, and related medical conditions), national origin, citizenship status, uniform service member status, pregnancy, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state, and local laws. This policy extends to all aspects of our employment practices, including but not limited to recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.

Note: by sending your resume to us for consideration, you agree to receive text messages from our recruiting team. You can opt-out from receiving any future text message by replying to our text with STOP.