Parts Counterperson – Automotive & Truck Parts | Sheboygan, WI | Full-Time

Our client is seeking a Parts Counterperson to support walk‑in and phone customers by identifying, sourcing, and supplying the correct parts quickly and accurately. This role is ideal for someone who enjoys a fast‑paced environment, takes pride in customer service, and has hands‑on experience with automotive, truck, agriculture, or equipment parts operations.

Onsite | No Visa Sponsorship | No Relocation Assistance

Work Schedule: Monday–Friday, 9:00AM–5:30PM

Responsibilities:

• Build strong customer relationships and maintain a service‑first approach.
• Assist walk‑in and phone customers with parts identification, availability, and pricing.
• Provide parts from inventory or create/track special orders when items are not in stock.
• Communicate delays, alternatives, and order status updates with urgency and professionalism.
• Handle a high volume of customer requests while maintaining accuracy and service quality.
• Support inventory tasks including stocking, receiving, and general parts‑department upkeep.
• Document parts lookups, orders, and communications using the parts system and MS Office tools.

Qualifications (Must-Haves)

• Must be at least 18 years old and able to work onsite daily.
• Stable work history with consistent tenure in parts/service roles.
• Experience using computerized parts systems and basic MS Office applications.
• 3+ years of parts or service experience in automotive, truck, agriculture, or equipment environments.
• Strong customer service skills and ability to manage multiple requests simultaneously.
• All education levels will be considered; equivalent practical experience is fully acceptable.

Preferred Skills:

• Experience with truck parts or heavy‑duty parts operations.
• Trade‑school training in Parts Operations or Transportation Technology.