Production Administrator

DUTIES AND RESPONSIBILITIES:

• Develop, and deliver high-quality online training courses for HR clients with external partners

• Partner with external content provider teams to guide their content and adapt to client’s needs.
• Collaborate with internal teams such as Production, Sales, Academy team to understand the client's needs.
• Stay up to date with the latest trends, tools, and technologies in instructional design and HR training to ensure the courses remain current and relevant.
• Review and ensure the accuracy and readiness of materials before publishing.

• Coordinate with Content Designers to finalize materials

• Upload finalized content to the platform and verify content functionality and presentation.
• Prepare and maintain documentation such as Content Lists and Reports to align with Presales, Academy, and Customer teams, including for budgeting and pricing purposes.
• Handle operational tasks related to internal campaigns, such as preparing and distributing rewards, managing procurement requests, coordinating with vendors, and ensuring smooth execution of campaign logistics.
• Support cross-functional communication and act as a central point of contact to ensure smooth project execution between internal and external stakeholders.

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong writing, editing, and storytelling abilities with an eye for detail.

• Experience creating training programs that are engaging, accessible, and inclusive.

• Strong communication and collaboration skills

• Excellent negotiator

• Comfortable working in a fast-paced environment and adapting to shifting priorities.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Education, Human Resources, or a related field.

• Experience in Administrative around 2 years

• Have an understanding of training needs, goals, and key HR concepts.